Shipping policy

Thank you for shopping with ZiaPrime. We are committed to delivering your orders quickly and safely across the United Arab Emirates (UAE).

Shipping Coverage

We currently ship only within the United Arab Emirates (UAE).

Delivery Time

• Standard Delivery: 2–3 Business Days
• Orders are processed within 24 hours after confirmation (excluding weekends and public holidays).

Shipping Charges

• Free Cash on Delivery (COD) is available across the UAE.
• Any applicable shipping charges will be displayed during checkout before you complete your order.

Order Tracking

Once your order has been dispatched, you may receive tracking information via SMS, email, or WhatsApp (where available).

Delivery Delays

While we aim to deliver every order within 2–3 business days, delays may occasionally occur due to:

• Public holidays
• Weather conditions
• Courier delays
• Incorrect or incomplete delivery information

We appreciate your patience if such situations arise.

Incorrect Address

Please ensure your shipping address and contact number are accurate when placing your order. ZiaPrime is not responsible for delays or failed deliveries caused by incorrect customer information.

Failed Delivery

If a delivery attempt is unsuccessful due to customer unavailability or an incorrect address, our delivery partner may contact you to arrange another delivery attempt.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

ZiaPrime
📧 Email: ziaprimeofficial@gmail.com
📍 Ajman, United Arab Emirates