Terms of service

Last Updated: July 2026

Welcome to ZiaPrime. By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

ZiaPrime provides an online shopping platform for customers in the United Arab Emirates. We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We strive to ensure all product descriptions, images, and prices are accurate. However, slight differences in color or appearance may occur due to screen settings.

We reserve the right to modify, discontinue, or limit the sale of any product at any time.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel or refuse any order.
  • Limit product quantities.
  • Cancel orders due to pricing or inventory errors.

If your order is canceled after payment, you will receive a full refund.

5. Pricing & Payments

All prices are displayed in AED (United Arab Emirates Dirham).

We accept approved payment methods offered at checkout, including Cash on Delivery (COD) where available.

Prices may change without prior notice.

6. Shipping & Delivery

Delivery times are estimated and may vary due to courier services, weather conditions, holidays, or other circumstances beyond our control.

ZiaPrime is not responsible for delays caused by third-party shipping providers.

7. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

Customers may request a return within 14 days of receiving their order, provided the product meets our return requirements.

8. Intellectual Property

All content on this website, including logos, images, graphics, text, and designs, is the property of ZiaPrime and may not be copied, reproduced, or used without written permission.

9. Prohibited Use

You agree not to:

  • Use the website for illegal activities.
  • Attempt to hack, damage, or interfere with the website.
  • Upload malicious software or viruses.
  • Copy or misuse our content.
  • Submit false or misleading information.

10. Limitation of Liability

ZiaPrime is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the purchased product.

11. Privacy

Your personal information is handled according to our Privacy Policy.

12. Changes to Terms

We may update these Terms of Service at any time. Continued use of our website means you accept the updated terms.

13. Contact Us

If you have any questions regarding these Terms, please contact us:

ZiaPrime
📧 Email: ziaprimeofficial@gmail.com
📍 Address: Ajman, United Arab Emirates